Customer Reviews

Customer Reviews

Philippe Lacoude
Philippe Lacoude
17:20 29 Aug 22
Parrish Services technicians are invariably excellent at their job and very personable. The company may not always be the cheapest one in the area but the few extra percents on the bill buy the very best services in northern Virginia. I would not think of using anybody else.
Tim Brown
Tim Brown
19:01 26 Aug 22
Just a standard maintenance evaluation on my HVAC system but my tech was on time, polite, thorough and knowledgeable. He advised me on parts I can replace myself to buy a little more time with my current older unit rather than trying to upsell me. He advised that I will likely need a new unit in the next couple of years, but again did so without any pressure to address prematurely. Overall it was great exchange and established a sense of honest trade work. This will not be forgotten when it is time to buy a new system!
Rickey Butler
Rickey Butler
15:47 17 Aug 22
This was our 1st annual check up. Robert was very helpful and professional. However, we found the prices to be very high. We’ll have to really consider the recommendations.
Michael Arko
Michael Arko
12:30 16 Aug 22
Team was friendly, professional, focused and in great spirits. So far I have no complaints, no criticisms, house is the perfect temperature. Great job!
Lisa Timmering
Lisa Timmering
01:58 02 Aug 22
Great service overall! Doug B did a thorough job on my HVAC check providing info on preventative maintenance need next time I need HVAC check, which I will definitely do between Nov and Jan! Great job!!
Lisa Hensley
Lisa Hensley
15:59 01 Aug 22
Joe was exceptional! He quickly diagnosed the issue with my A/C unit/cleared the "fault" and wa-la, the until began working again! Thanks Joe for your work!
grady powell jr
grady powell jr
09:05 22 Jul 22
When your air conditioner goes out, and it's July...the hottest month of the year...it's an emergency! So I took the first appointment I could get with a company that used a bait and switch technique of leading me to believe they could come soon- only to later confess they would have to come later. I kept calling around and got someone at Parrish Services. They were honest about what they could and could not do. They sent out true professionals who diagnosed the problem within 10 minutes...fixed it, and spoke honestly about what they were doing and what to look out for in the future! Thank you Parrish Services!!
Peter Prinz
Peter Prinz
13:50 21 Jul 22
I have had a service contract with Parrish Services for many years. Everyone now and again I get pleasantly surprised with service for an issue that is most unpleasant.I had my semi-annual service check done 2 weeks ago. Over the past 2 days it's been warm in the house. I called Parrish to come back to look at the A/C system again. In a matter of 2 hours they were able to schedule next-day service, and the tech re-arranged his calls for service so that he spent less time driving. That meant I was next on his schedule based on location of service calls.The tech ended up locating a major coolant leak. We opted for the lesser of two expenses by having the coil replaced (a quarter of the price of a brand new unit; still not cheap, but better than replacing the entire unit).I am thankful for Parrish Services' scheduling diligence and courteous service. They bent over backwards to schedule a next-day appointment during a stretch of the year when they have an overabundance of A/C service calls.
Lee Andrews
Lee Andrews
18:09 02 Jun 22
Joe C is the Man! Very professional and knowledgeable. He kept me informed every trouble shooting step of the way. Parrish Services, Inc is definitely #1 on my list for all HVAC needs. Thank you!Also thanks to the young lady that booked my appointment! Sorry I can remember her name. She was very kind and found me an opening.
The McFeely Rainbow Experiment
The McFeely Rainbow Experiment
19:56 25 May 22
Really excellent service at all levels, from scheduling to the actual repair. Christopher L. was knowledgeable and extremely smart and persistent in diagnosing the problem and repairing it. We will definitely be using their services again. A+++++
Joy Curzio
Joy Curzio
14:27 12 May 22
I love Parrish. They have reasonable prices and knowledgeable techs. They are on time and quick to come out.
JIM HART
JIM HART
14:14 12 May 22
Christian arrived on time and thoroughly explained options available and the related costs involved, He was careful to ensure that we understood the problem, costs and fixes. He was a professional in that he performed a service at an honest price. We look forward to continuing business with Parrish Services again.
Steph Blake
Steph Blake
17:20 21 Apr 22
Excellent service! Friendly and knowledgeable tech who arrived on time and completed work efficiently and effectively. We’re very pleased!
Lynn Jones
Lynn Jones
14:32 07 Mar 22
We have used Parrish for close to 10 years and are very pleased with the technical and customer service support. They are quick to respond and very organized. Techs are knowledgeable and we trust their judgment. Prices are competitive and reasonable.
Bob Everhart
Bob Everhart
18:50 23 Feb 22
Trouble shooting found no real issue and returned to service. Tech was on time savvy and professional. Good news was no major issue was found. Transferee load no issues. Not sure what was not working when it appeared to not be making AC power. All good now!
Angie Maunakea
Angie Maunakea
19:39 18 Feb 22
The gentleman that came out to service our generator was so very polite and professional. He explained everything he did and had a great attitude. A definite asset to this company.
Greg Burke
Greg Burke
17:32 14 Feb 22
Robert from Parrish did a stellar job to repair an older toilet. He also provided some great guidance on future upgrades we might want to consider. We have used Parrish for over 3 years now and are thoroughly pleased with their work.
Sherri Taveras
Sherri Taveras
00:28 05 Feb 22
Doug from Parrish Services came by and cleaned our gas fireplace. Cleaned the logs and glass and did an inspection. All in working order but we will have to purchase a new unit. They say it only lasts for around 15 years and our property was built in 2002. It’s time and I appreciate his honesty. Great worker and knowledgeable!
Yar B
Yar B
15:48 07 Jan 22
I spoke with Sharon first and she was extremely helpful setting up my emergency generator repair. Then Christian came out to do the service and was so helpful and friendly. He had me up and running quickly and was honest and very clear about what was needed for repairs. I will be using Parrish and sticking with them for my electrical needs. I'm a happy customer.
Rob Brock
Rob Brock
17:55 01 Jan 22
Parrish Services is my go-to place for my household services. They deliver what they promise and do if right and for a fair price. Their Techs are competent and professional.
Patricia Chanoine
Patricia Chanoine
18:35 17 Dec 21
Joe from Parrish was an excellent technician. He was knowledgeable and provided great customer service. We had him service and repair our HVAC the two years we had our home. I recommend Joe and Parrish for HVAC maintenance.
Anne Naved
Anne Naved
16:07 16 Dec 21
Great people, always a professional job done. We have used them 5 times now to add a gas line, fix a garbage disposal, fix an hvac system, and find a leak. The prices are fair and competitive.
Carla Chader
Carla Chader
17:39 04 Dec 21
Joe, the service technician, immediately pointed out the cause of our problem, explained the whys and hows and put us at ease about it all. He also explained what needed to be done. (Also made our dog happy by throwing his ball for him.). We’re very grateful for his/your service. Thank you again!
Marlene Lawson
Marlene Lawson
14:09 17 Nov 21
Technician was knowledgeable, professional. He patiently extended my knowledge of several systems in the home.
Orin Merrill
Orin Merrill
16:04 11 Nov 21
Careful complex installation for new Bosch HVAC unit. Everything works well. Great service.
Bettina Camcigil
Bettina Camcigil
19:33 08 Nov 21
Very efficient and professional services from booking to repairs to follow up. Highly recommend Parrish Services for hvac and plumbing.
Khal
Khal
23:17 01 Oct 21
I was impressed by the service even before the tech arrived. Then Christian showed up and blew me away with his expertise and thoroughness. He explained the source of the issues I was experiencing, after taking the time to thoroughly investigate them. Excellent attention to detail and commitment to ensuring everything worked as it should. I was so comfortable with the execution of this job, that I've decided to get a membership and use call back Christian for 2 future projects I have planned spanning Fall and Spring
Lorrie Jones
Lorrie Jones
04:09 11 Sep 21
Joe of Parish Services is a expert in the field. We ask for him when we call we get an honest opinion and professional service. As long as Joe and professionalsLike him are there we will continue using the service. Thank you M & L Jones
Jeff W
Jeff W
19:53 26 Jul 21
Called Parrish after dissatisfaction with the differing diagnoses and high prices of a competitor. Matthew was outstanding in all ways. We have 3 aging systems and he did a great job giving informant opinions that will help me plan for their maintenance and repair. Great professional and the reason I’ve switch to Parrish now.
Steven Donaldson
Steven Donaldson
18:23 26 Jul 21
Jason & Ryan did a great job servicing our HVAC system & gas log today. Proficient, professional, and personable. This is why we have been Parrish customers since 2006.I’m updating this on 7/26/21. Today we had our air conditioning system serviced by Joe C and our plumbing checked by Joe P. This was the first time these two technicians have performed service checks for us, but as always with Parrish we were very pleased with the services they performed. The two Joes were affable, prompt, swift, and professional. Parrish is a first rate operation, and that’s why we have been clients for over 15 years.
Joe Pika
Joe Pika
02:42 19 Jul 21
I needed plumbing help, and they were able to send someone on the same day. He was friendly, professional, explained options and his recommended approach, and able to resolve the issue quickly. Highly recommend Parrish plumbing (and joe!)
Sherif Helmy
Sherif Helmy
20:06 14 Jul 21
Technician has been very courteous and professional. He seemed to be expert in his field. I had the pleasure following Jason R doing the inspection going after each detail in the sun with temperature over 90 while keeping a smile on. I am very grateful for Jason and Parrish Services for fixing my AC system and for the reasonable estimates covering my current problem and other that was discovered during inspection.
Daniel Gonzalez
Daniel Gonzalez
16:13 14 Jul 21
My a/c unit quit working Monday night. I called Parrish from a recommendation given to me by a friend. They answered the phone at 7:30 at night and accommodated my request for this morning. No contract with them and no prior business done in the past. Showed on time, fix the problem at a reasonable price and did not try to tie me down with expensive service contacts. Awesome experience.
Antonio Scoffield
Antonio Scoffield
23:43 13 Jul 21
Jason R is a fantastic professional! He arrived on-time and was extremely professional and patient with us. Definitely a great ambassador for Parrish!
Charles Steigerwald
Charles Steigerwald
12:54 13 Jul 21
The technician was professional, efficient, and friendly. Very considerate of the house. Frank was super.
Pete Santini
Pete Santini
17:27 08 Jul 21
I'm just a tenant, but have used their services several times over the years. I can't speak much for the cost, but their techs are professionals. Dispatch crew are nice too.
Elizabeth Shoop
Elizabeth Shoop
19:48 28 Jun 21
The plumber who came was knowledgeable, polite, wore a mask, and was on time. He diagnosed the problem (worn-out water pressure tank), explained everything clearly for me, and was willing to check out and fix 2 broken faucets while he was here.Another cool thing is that they have a way to track the arrival time online so that you can see when they will be there within the 2-hour window.We are very pleased with our experiences with this company for plumbing needs.
Deborah Forbes
Deborah Forbes
13:48 17 Jun 21
We have an aging, complex geothermal system and Matthew H. does a great job of taking care of it. His explanations and guidance are always clear. Pricing is transparent and reasonable, and unlike some other HVAC companies we don't feel as if we're being pressured into upgrades or equipment we don't need. Grateful to Parrish!
Steve Spurr
Steve Spurr
22:32 09 Jun 21
I had no AC on the hottest day of June and Parrish Services sent a technician within 24 hours to diagnose and repairs the issue. Repairs done, issues resolved and everything is back to normal. Great service both by the office and Doug B in the field.
Pat Harman
Pat Harman
17:57 27 May 21
Ludwig and Melvin were on time and very professional. They took pride in their work and spent hours making sure everything was installed properly. They answered all of our questions and made sure all equipment was functioning correctly before they left.
Rick Norgaard
Rick Norgaard
03:21 26 May 21
Requested estimate for replacing our ac condenser and coils. Jason was prompt, thorough and presented a competitive estimate on the spot. Having reviewed previous positive comments and recommendations from neighbors we accepted the proposal.
Mike Cantwell
Mike Cantwell
16:39 12 May 21
Thomas was excellent. Very professional and respectful. He did a great job. I would highly recommend him!
Idalia Fernandez
Idalia Fernandez
12:09 12 May 21
Friendly respectful professional came to fix our faucet. They worked with my partner to understand the problem with our faucet and dishwasher and resolved the issues quickly. They also shared tips with us on how to maintain faucets. We are very happy with Parrish’s services.
Becky Ashworth
Becky Ashworth
17:06 30 Apr 21
Great service, as always. Tech was excellent ??.Many thanks to the Parrish family.
Steven Perchalski
Steven Perchalski
15:29 12 Apr 21
Always a great experience having your team to my house. No matter who comes out always professional and expedient. Thanks again.
Mary K
Mary K
18:52 19 Mar 21
Appreciate photo and tracking of technician before arrival. Matt came and did an excellent check of system, then picked up a part and performed a repair in same afternoon. Professional, high quality work, great technicians!
Ray Broussard
Ray Broussard
22:19 18 Mar 21
Cleaned gas fire place logs and adjusted pilot light. Maintenance done was completely satisfying and ignition switch works like new again. Work was done in minimum time. I would recommend Parrish Services to anyone.
Nancy Stanfill
Nancy Stanfill
14:52 19 Feb 21
I have been a customer of Parrish the past 10 years. I have an annual service plan for the heat, gas logs, a/c and plumbing. It is very economical to do so.
Ellen S
Ellen S
19:14 02 Feb 21
After some bad experiences with other companies, we ended up needing a full HVAC replacement. The Parrish team continues to serve and provide months after the system was installed. After some initial hiccups out of their control and our own, they were nimble, ontime, and friendly - even the folks answering the phones. When we had issues with the new system, they came out fast and didn't add any charges. Technicians answered all of our questions without ever making us feel foolish for asking. When we had follow up needs they showed up, offered help and advice on efficiency, and were always both warm and professional at the same time. They came out 6 weeks after the install when we thought we needed help, and because we are part of their annual service (just $16 per month!) they didn't charge a dime - and they could have without us knowing any better. We won't be using anyone else. They are trustworthy, capable, and professional. They've earned every star.Update: just had our first 6 month time up and had a professional and knowledgeable technician. He answered questions and have us great suggestions to improve our energy efficiency and comfort. With snow this morning, the schedulers stayed in touch and updated us so we weren't left wondering what time they're arrive. Always 5 star.
Annemarie Kammler
Annemarie Kammler
19:12 21 Jan 21
We have had Parrish for our heating and a/c maintenance for 6 years. Recently and in the past they have done electrical work as well. I have found them to be on time, reliable, patient and well versed in each of their positions. There hasn't been a visit where they have let us down. The office addresses any issues if one should arise.
Fran Mahoney
Fran Mahoney
17:54 31 Dec 20
They installed a brand new energy efficient water heater and showed me all the bells and whistles. Another pleasant experience.My technician Matthew arrived on time and came ready to do all the work at once, despite the company scheduling two adjacent time windows for two kinds of service. He was a great explainer and overall conversation. I will happily work with him and Parrish again.
Christie Ellsworth
Christie Ellsworth
00:33 01 Dec 20
Joe @Parrish Svcs has been here twice to replace indoor piping & its outdoor faucet, install new indoor faucet, as well as diagnose & fix indoor hot water heater. He does exceptional work, very thorough, and is a very personable person on top of it all. He & Parrish have become my “go to” resource for home maintenance due to their reliability, expertise and top notch customer care/service. C. Ellsworth, McLean, VA.
Joe Cuddihy
Joe Cuddihy
14:24 05 Nov 20
Our technician, Joe W did z great job for us on our generator maintenance. He was thorough, very professional, and clearly explained all the tasks he had accomplished. He answered all my questions to my satisfaction.
Maria Kersey
Maria Kersey
22:11 23 Sep 20
Joe did a great job on my toilet installation. He is very honest and a true asset to the company. He has come to my home in the past to perform other jobs. He performed the work quickly and left my bathroom clean and tidy. I would definitely recommend Parrish in the future. All of the employees from the scheduling coordinators to the technicians are very professional.