Trip Charges and our No-Risk Estimates

Thank you for your interest in our services and your questions regarding our trip charges. We believe in transparency and providing convenient options for our customers. Here’s what you need to know:

  1. Free Estimates by Phone: If you’re seeking pricing for an upcoming project or already have specific requirements in mind, we can connect you with a technician over the phone. This way, you can discuss the details of your job and receive a quick, hassle-free quote. This ensures that our technician arrives fully prepared to perform the work efficiently.
  2. Trip Charge Explained: Our trip charge covers the cost of sending a skilled, licensed, and insured technician, along with a fully-equipped vehicle, to your home. During this visit, the technician will conduct a thorough assessment of the issue. Subsequently, they will provide you with a detailed quote for any additional work or services needed. It’s important to note that the trip charge solely encompasses this initial assessment and does not extend to any services beyond it.
  3. Exclusive Offers for Our Customers:
  • For Members: If you decide to proceed with the recommended repairs or services on the same day as the assessment, you’ll be pleased to know that the full trip fee will be credited towards your total bill, providing added value and savings.
  • For Non-Members: Even if you’re not a member, you’re still eligible for a significant benefit. Opting to move forward with the suggested work allows you to enjoy a 50% credit of the trip fee, making our services more accessible and cost-effective.

We’re committed to making your experience with us as convenient and rewarding as possible. Feel free to reach out if you have any further questions or if there’s anything else we can assist you with. Your satisfaction is our priority.