Customer Surveys

We continuously strive to improve our service. After each service call is closed, we send our customers an email inviting them to take an anonymous, online survey. Listen to what our customers have said:

I have recommended Parrish to another and they got a new furnace from you. The technician was great and he was so quick I wondered if he even did anything. Very efficient.

The technician did a complete check... even tested for carbon monoxide and recommended that I purchase some carbon monoxide detectors.

Your technicians and installers were great! Although it took 2 weeks to fix due to the home warranty company, overall Parrish did a great job.

I was very satistifed with the office staff.

I got a call back from your firm on Saturday which was commendable! I got scheduled for Monday which was great!

Mac Ludin is the best technician ever to enter our home. He is competent, professional and personable. What more could I ask for? The receptionist who answered the phone set the pace for professionalism. It set Parrish apart right from the get go.

Joseph was excellent, very professional and kept me informed about part that had to be ordered. Very knowledgeable and nice young man.

The plumbing and heating service I received last Wed was excellent. Both technicians were knowledgeable and courteous. I appreciate Parrish Services’ calling to remind me when it is time for me to scheduled covered check-ups.

The staff, and electrician were very knowleageable and treated me with respect and concern about my projects. Thank you very much.

It is a nice feeling to be able to trust one company to handle all our home needs. Better than shopping around, never knowing what you'll get.

The 2 Parrish service employees were courteous, professional and performed the work quickly and thoroughly.

The tech was incredibly professional and punctual, everything I have ever expected from someone that has to come into my house and exceeded my expectations. As my daughter put it, we knew he was there, but after he left, as if he was never there. Derek is the only tech I wish to work with. Thank you.

Your technician was extremely helpful even though I had to attend to a conference call in my home office while he was here which didn't provide me very much time to interact with him. He was very courteous and I would consider Parrish again.

I marked the office staff incorrectly, but was unable to go back and change the ranking. I was very satistifed with the office staff.

Your technicians and installers were great! Although it took 2 weeks to fix due to the home warranty company, overall Parrish did a great job.

I got a call back from your firm on Saturday which was commendable! I got scheduled for Monday which was great!

The technician did a complete check... even tested for carbon monoxide and recommended that I purchase some carbon monoxide detectors.

Parrish has always been prompt, courteous, and professional. I could not recommend them more highly.

No complaints at all. Went to work, came home to a new finished system.

I want to thank Mike for doing such an outstanding job.

The service was outstanding.

My experience with all Parrish staff has been extremely positive.

Parrish is incredibly responsive and professional. I would highly recommend them to others.

Technician explained what the problem was and how he would repair it. He explained it in terms that I understood.

I love you guys! You always get my things done and try to get me in quick. I go through my warranty for most of the things, and I always request you guys! Great team and everyone that I have dealt with has been AWESOME!!

We would like to thank the technician who informed us the motor on the fan was too large. We had been living with a terrible loud hum and vibration for years and didn't think it could be fixed. Well, your guy fixed it! We can't thank him enough.

great response time. We called in the morning and you guys were there within 2 hours on a very Hot and most likely very busy day.

Was very impressed with your technician. He seemed truly interested in helping me to maintain my AC and made recommendations to that end.

Parrish installed Lennox furnace & AC, plus Navien tankless WH. Navien an issue, but Parrish worked well with us to understand & resolve them. Replaced Navien with Bradford tank WH. Kudos to Randal Mitchel and Jason Richard--real professionals, great work. Mike Beachy patient and easy to work with. Parrish has our vote.

Rough start but the problem was finally solved.

the technician seemed very knowledgeable and was through in his explanation of my system.

"Good job!! Extremely courteous and the tech who came in did a thorough troubleshooting and recommended for a maintenance service, which we accepted.

I've had a service with Parrish before and I was debating between Parrish and ARS. I am glad that I went with Parrish.

The repairman was very professional and took time to do the job right.

Henry Beltran was very professional. He also passed on many useful tips and suggestions. He did a wonderful job.

To summarize, John Alexi came in looked at what needed done and did it. Clone him. Great Job!

your tech that came to my home was terrific. as tired as he must have been getting there at 8pm, he did not rush and took the time to explain everything that was going on with my system. he was really a gentleman. he told me he had three more appts that night, I hope you are compensating him for that hard work, you would not want ot lose an amployee like that, own 50 restaurants and I would love 100 workers like him.

Carrie is a real asset to your company. She works hard, explains things in ways that I can understand, and leaves a clean work place behind. I plan on requesting her again.

The technician who came out was extremely nice, so that even in a crowd of (only) nice technicians that I've had from Parrish, she stood out from them!

The technician was excellent and your receptionist was friendly and responded to my needs with installation.

Your agent Mr.Mourice (I am not sure how to spell his name) was very knowlegable and courtous.

"The technician provided great service! He was knowledgeable, professional, and courteous. Thanks again."

Carrie is an excellent technician. She knows and performs HVAC services at a very high level. Thanks

This seemed like a difficult repair, the technician went about isolating the short in a well thought out deliberate manner. There were actually three problems which he detected and repaired. I was impressed by the skill and professionalism displayed by the technician.

I am a priority service customer and an American Home Shield customer. After an incredibly difficult and unsuccessful experience trying to get AHS to schedule me with Parrish you folks took care of the whole claim process for me. You can't imagine how much I appreciate your help with that problem. Thank You.

Great technician. Polite and knew what he was doing.